Video | Here’s how Indonesia’s mom-and-pop shops are going digital

Written by James Chan Published on 

There are about 3.5 million small neighborhood shops, known as warungs, in Indonesia.

In Indonesia, small neighborhood shops, known as warungs, play a major part in the country’s economy.

There are about 3.5 million warungs in Indonesia, which together account for around 70% of the country’s fast-moving consumer goods (FMCG) retail transactions, according to a report by Hong Kong-based investment group CSLA.

The high participation of warungs in Indonesia’s economy and the close relationship often established by shop owners with their customers represent valuable business opportunities for tech companies such as Bukalapak, Warung Pintar, and GrabKios by Kudo, which have all launched programs to digitize these neighborhood shops.

To learn more about the digitization of warungs, check out our video:

Read our series: The race to digitize neighborhood stores in India and Indonesia. Part onePart two.

To check out other videos by KrASIA, please visit our YouTube channel.


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